Terms and Conditions

TERMS & CONDITIONS OF SKIP HIRE (DOMESTIC CUSTOMERS)

1. Definitions

“Company” refers to Binn Group.
“Customer” refers to the person or household hiring the skip.
“Skip” refers to the container provided for waste collection.
“Hire Period” means the agreed duration of hire.

2. Booking & Hire Period

2.1 The hire period will be agreed at the time of booking.
2.2 The Company reserves the right to collect the skip at any time after the hire period has expired.
2.3 Extensions to the hire period must be agreed in advance and may incur additional charges.

3. Delivery & Collection

3.1 The Customer shall ensure that safe, suitable, and adequate access is available for the delivery, placement, and collection of the skip at all times. The Customer is responsible for ensuring that the intended location is capable of supporting the weight of the delivery vehicle and skip, including during loading and collection.
3.2 The Customer shall clearly identify and confirm the required placement location for the skip prior to delivery. In the absence of specific instructions, the Company reserves the right to determine a reasonable placement location at its sole discretion.
3.3 The Customer is solely responsible for preparing the delivery area and is advised to consult the Company’s Skip Guide or contact the Company directly for guidance regarding site preparation, access requirements, and ground suitability.
3.4 The Customer shall remove or adequately protect all vehicles, furniture, fixtures, lighting, ornaments, landscaping, and any other valuable or vulnerable items located within or near the delivery and collection area prior to the arrival of the Company’s vehicle.
3.5 The Company shall not be liable for failed deliveries, delays, additional charges, or any loss or damage arising from restricted or unsuitable access, inadequate site preparation, or unsuitable ground conditions, including but not limited to tiled surfaces, block paving, gravel, soft ground, lawns, or similar surfaces.
3.6 The Company shall not be responsible for damage to driveways, paving, paths, kerbs, underground services, drainage systems, manholes, or other surfaces or structures unless such damage is directly caused by the proven negligence of the Company.
3.7 Any damage arising from conditions, obstacles, or risks that could reasonably have been identified, avoided, or prevented by the Customer shall remain the sole responsibility of the Customer, and the Company shall have no liability in respect of any associated repair, reinstatement, or replacement costs.

4. Skip Placement

4.1 Skips placed on public highways require a valid permit, which must be arranged prior to delivery.
4.2 Where applicable, the Company may arrange permits on behalf of the Customer at an additional cost.
4.3 The Customer is responsible for ensuring compliance with local authority requirements, including lighting, cones, or signage where required.

5. Customer Responsibilities

5.1 The Customer is responsible for the skip from the time of delivery until collection.
5.2 The skip must not be moved once placed.
5.3 The Customer must ensure the skip is not obstructed at the time of collection.
5.4 The Customer is responsible for any loss, theft, or damage to the skip during the hire period.

6. Loading the Skip

6.1 The skip must not be overloaded. Waste must not exceed the top edge of the skip.
6.2 The Company reserves the right to refuse collection of overloaded or unsafe skips.
6.3 Additional charges may apply if redistribution of waste is required before collection.

7. Permitted & Prohibited Waste

7.1 The Customer agrees to only dispose of permitted waste.
7.2 The following items are strictly prohibited unless agreed in writing:

  • Hazardous waste (including asbestos, chemicals, solvents, paints)

  • Electrical items (WEEE waste)

  • Tyres

  • Gas cylinders

  • Batteries

  • Medical or clinical waste

7.3 Plasterboard must be declared in advance and may incur additional charges.
7.4 The Customer will be liable for all costs, fines, or damages arising from prohibited waste.

8. Duty of Care & Legal Compliance

8.1 The Customer has a legal Duty of Care under the Environmental Protection Act 1990 to ensure waste is disposed of responsibly.
8.2 By hiring a skip, the Customer confirms that all waste placed in the skip is from their own property unless otherwise agreed.
8.3 The Company is a licensed waste carrier and will dispose of waste in accordance with current regulations.

9. Damage & Liability

9.1 The Company shall not be liable for:

  • Damage to surfaces where boards have not been used

  • Damage to underground utilities not disclosed prior to delivery

  • Delays caused by access restrictions or third parties

9.2 The Customer indemnifies the Company against any claims, costs, or damages arising from misuse of the skip.

10. Access & Failed Collections

10.1 If access is not available at the agreed time of delivery or collection, a wasted journey fee may be charged.
10.2 The Customer must ensure no vehicles or obstacles block access.

11. Payment Terms

11.1 Payment is required in advance unless otherwise agreed.
11.2 Additional charges (e.g. extended hire, overweight loads, prohibited waste) will be invoiced separately.
11.3 Late payments may incur additional fees.

12. Cancellation

12.1 Cancellations must be made with reasonable notice prior to delivery.
12.2 The Company reserves the right to charge a cancellation fee where delivery has already been scheduled or dispatched.

13. Force Majeure

The Company shall not be liable for failure to perform due to events beyond its reasonable control, including severe weather, road closures, or mechanical failure.

14. Governing Law

These Terms & Conditions are governed by the laws of Scotland. Any disputes shall be subject to the jurisdiction of Scottish courts.